Refund Policy

The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of a Refund Policy. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific refund policies that you wish to establish between your business and your customers. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Refund Policy.

Refund Policy - the basics

All services provided by LeaseLift Concierge™ are non-refundable.

Due to the nature of our services, which include but are not limited to application preparation, document review, consultation, concierge guidance, and administrative support, all sales are final once payment is submitted.

LeaseLift Concierge™ does not guarantee rental approval, housing placement, landlord acceptance, or lease execution. Decisions are made solely by third-party landlords, property managers, housing providers, or agencies, and are outside of our control.

No refunds will be issued for:

Denied or unsuccessful rental applications
Changes in personal circumstances
Failure to submit required documents on time
Decisions made by landlords, property managers, or housing authorities
Dissatisfaction with outcomes beyond the scope of services provided

By purchasing any service from LeaseLift Concierge™, you acknowledge and agree that you are paying for professional time, expertise, preparation, and administrative services, not a guaranteed result.

If you have questions prior to purchasing, you are encouraged to contact us before completing your transaction.